Describe observable behaviour and the context before choosing an intervention.
Conflict-handling modes provide different ways to balance your own concern with another person’s concern. The useful question is which response fits the stakes, relationship and time available.
Model · Guide · Foundation
Adjust the amount of direction and support to a particular task and the person’s current familiarity with it. Agree the arrangement rather than assigning a permanent label to the person.
Model · Guide · Foundation
Psychological safety concerns whether people can raise a question, concern or mistake without expecting interpersonal humiliation. It supports learning alongside clear standards of work.
Model · Guide · Foundation
Look at how a disagreement is changing: can people still examine the problem together, or are threats and personal attacks making a constructive exchange harder?
Model · Guide · Foundation
A reflection cycle turns an experience into a specific change you can try, instead of stopping at whether the event felt successful.
Model · Guide · Foundation
Team-development stages offer a vocabulary for discussing how a group establishes working relationships and ways of delivering together. They describe a possible pattern, not a required timetable.
Model · Guide · Foundation