Change curve
Expect how people often react to a change over time, and plan support so that the dip is shallower and shorter.
Model · Study sheet · Foundation
Identify whose behaviour must change and how adoption will be observed.
Expect how people often react to a change over time, and plan support so that the dip is shallower and shorter.
Model · Study sheet · Foundation
Plan the people side of a change in an order that works: make the need felt, move with support, then make the new way last.
Model · Study sheet · Foundation
Change a baseline only by decision: the impact known, and the right level deciding.
Model · Study sheet · Foundation
Separate delivery of a change from actual use by its intended population.
Tool · Calculator + guide · Applied
Explore individual adoption alongside delivery of an organisational change.
Framework · Source pointer · Foundation
Explore the personal experience of transition when circumstances change.
Framework · Source pointer · Foundation
Consider the leadership and organisational work needed for a substantial change.
Framework · Source pointer · Foundation
Investigate the social forces and conditions that sustain or change behaviour.
Framework · Source pointer · Foundation