Before you start: Distinguish delivery of an output from its adoption.
Try it
A new process is launched but people keep using the old one. What should you investigate?
Your reasoning, assumptions and units:
Apply it to your work
Describe a comparable situation. What evidence would you need before using this reasoning to make a decision?
Your example and next check:
Answer and reasoning
Investigate incentives, practical barriers, capability and local concerns. Define the behaviour needed for the benefit, involve affected people, provide support and measure sustained adoption.
This is an independent teaching exercise, not an official exam question. Expand the answer before printing if you want it included. Your written answers are not collected by this site.