Before you start: Read communication and team working.
Try it
Two people disagree about a design and the discussion is becoming personal. What should you establish before choosing a response?
Your reasoning, assumptions and units:
Apply it to your work
Describe a comparable situation. What evidence would you need before using this reasoning to make a decision?
Your example and next check:
Answer and reasoning
Clarify the substantive issue, evidence, urgency, authority and immediate safety concerns. Restore a workable discussion or use an appropriate escalation route; do not diagnose people from a framework label.
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